Private banking for higher complexity
When your banking needs exceed self-serve limits—multi-entity coordination, elevated transfer volumes, or dedicated coverage—request an advisor path with deeper onboarding and clearer service expectations.
Who this path is for
Private banking at RoyaleDirect is not a vanity label. It is an operating model for clients whose activity, documentation, or service demand requires named coverage and extended review capacity.
- Individuals with substantial cross-border flows or multi-currency treasury habits.
- Clients coordinating personal and closely held company liquidity (company activity still requires business accounts).
- Households needing structured onboarding for multiple related parties.
- Clients who value scheduled reviews over ticket-only support.
Advisor path and onboarding
- Expression of interest Submit contact details and a brief description of volumes, corridors, and service expectations.
- Eligibility screen We assess whether private coverage is proportionate. Not all requests are accepted.
- Enhanced onboarding Expanded KYC/KYB-adjacent personal diligence, source-of-wealth narrative, and tax residency mapping.
- Service agreement clarity Communication channels, review cadence, escalation paths, and fee schedule acknowledgement.
- Ongoing coverage Named point of contact for operational issues within published hours, plus specialist escalation for complex transfers.
What “demand more” means in practice
You can expect
- Scheduled portfolio and activity reviews
- Priority queueing for complex payment investigations
- Clearer pre-trade or pre-transfer briefings on corridors and cut-offs
- Coordination notes when multiple products are in use
We will expect
- Timely responses to document requests
- Advance notice of unusual large movements
- Accurate beneficial ownership and purpose statements
- Respect for institutional banking practice and screening outcomes
Frequently asked questions
Is private banking automatically available?
No. It is invitation or application based after an eligibility screen.
Does private banking bypass compliance?
Never. Client protection processes still apply; coverage simply improves communication during reviews.
Are rates better in private banking?
Any preferential pricing, if offered, is documented in your schedule and remains subject to change.
Can my company use the same advisor?
Business relationships are separate. Coordination may be arranged when both relationships exist.
What minimums apply?
Minimums and activity expectations are communicated during eligibility and may change.
How do I leave the private path?
You may request a return to standard service; some products or limits may adjust.
Is investment advice included?
Unless separately contracted and permitted, private banking here focuses on banking operations and service coverage—not securities advice.
How fast is onboarding?
Enhanced diligence typically extends beyond standard personal opening. Plan for additional weeks when documentation is complex.
Who do I contact day to day?
Your named advisor during coverage hours; Help remains available for after-hours operational freezes and emergencies.
Where are fees listed?
Private schedules are shared during onboarding; general public tables remain on Fees for standard products.
Start a private banking conversation
Tell us about volumes, corridors, and the service level you need. We will respond with next steps or a clear decline.
Contact us Talk to support